Cultural Responsiveness

Over the decades, Gippsland has welcomed many different cultural groups.

In the 1950s and 1960s a large European migrant population came to the region to work for the former State Electricity Commission, on farms and the Snowy Hydro Scheme.

In more recent times there has been a growth in the number of residents from Asian and African nations.

Multiculturalism is embedded in our community and at LRH.

Our workforce is made up of people from different cultural backgrounds.

We aim to provide health care that meets the requirements of the diverse community we service, in a culturally and linguistically sensitive manner to ensure your needs are met appropriately.

We respect the cultural, linguistic, religious beliefs and backgrounds of consumers and ensure appropriate care is delivered to meet specific, individual requirements.

Need help to communicate?

LRH uses an interpreter service to help patients and their families make informed choices and understand important information about treatment, medication, the admission process, discharge, or simply their rights and responsibilities while in the hospital’s care.

The interpreter service covers many languages including Australian Sign Language or Auslan for people who are hearing impaired. There is tactile signing for people who are deaf and have vision impairment.

A hospital staff member will organise an interpreter for you. Most languages are available through the interpreter service used by the hospital. While every effort will be made to secure an interpreter at a suitable time, their services are in demand and are subject to availability.

Tags: cultural