Latrobe Regional Hospital

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Health Direct video call



Let's run through how the video call works before you begin.

See the START VIDEO CALL button below the picture?

When you press the button, you will be asked to test your connection.

Then you will be asked to enter your name, date of birth and phone number.

Finally, you will arrive at a waiting area.

The person you are having an appointment with will see your name and join your call.

Ready to go?

Click on the START VIDEO CALL button




What is a Health Direct Video Call?

This is a secure platform that enables LRH Mental Health Services to offer consultations and services to consumers in their own home or another place to reduce the risk of transmission of coronavirus (COVID-19) and to reduce travel times and costs for you, your family or support person.

What do I need to access Health Direct Video Call?

All you need is a device like a smartphone, tablet or computer and a good internet connection. When you first enter the Video Call platform it will perform a test to ensure you have a good connection. 

How much internet data will I use?

A video consultation uses less than half the data you would use to watch a video online, such as YouTube. Connect to your Wi-Fi network if you have one at home or work to avoid using your mobile data allowance. 

How much does a video call cost?

The video call is free - except for your internet use.

Something not working?

If you are having problems connecting to the platform, click here for troubleshooting information







Our tax time appeal for mums-to-be

Help us bring the next generation of Gippslanders into the world safely. Support our appeal to purchase a new ultrasound machine.

The latest ultrasound equipment will provide our obstetricians and midwives with superior imaging quality of an unborn baby to monitor their growth and health. If we can pick up on changes in a baby's development, we may be in a better position to prevent complications during birth.

Click on the Make A Donation link or contact LRH Fundraising on 5173 8577. 

Latrobe Regional Hospital

Better health services close to home

Quick Contact Details

For Emergencies Call: 000
Ambulance / Fire / Police

General enquiries
For general enquiries to Latrobe Regional Hospital
Telephone: 03 5173 8000 - Fax: 03 5173 8444

Feedback about our service
Read about our feedback process. You can download a feedback form here or tell us what you think about our service by filling in an online form

Emergency Department
For calls to Latrobe Regional Hospital’s 
Emergency Department Telephone: 03 5173 8222
For emergency assistance telephone 000

Mental Health Triage
Single point of entry for referral to Latrobe Regional Hospital
Mental Health Service Telephone: 1300 363 322
For emergency assistance telephone 000. Learn more

10 Village Avenue, Traralgon West, Victoria, 3844
PO Box 424, Traralgon, Victoria,3844
ABN: 18 128 843 652

Alternative contact information


Department of Health and Human Services

The Department of Health and Human Services brings together the former Department of Health, Department of Human Services and Sport and Recreation Victoria to support and enhance the wellbeing of all Victorians.

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