Latrobe Regional Hospital

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Stay Safe at LRH

Here is some information and advice to help keep yourself safe and comfortable during your stay at Latrobe Regional Hospital.


Keeping you germ free


 You should expect staff to wash their hands or use a hand rub when they are caring for you. It’s okay to remind them.

 Germs are often spread by hands so make sure you wash your hands before eating and after going to the toilet.

 Try to avoid touching your wounds, bandages, drips or catheters.  Your nurse is best to attend to these.

 Remind your visitors to use hand rub when they arrive to visit you and when they are leaving.

 Ask your family members or friends who are unwell with a flu like illness or gastroenteritis not to visit you. These types of conditions are easily spread and can cause outbreaks in hospitals.

Medicine Safety

It is important we know exactly what medicines you take at home, including medicines you buy from your local pharmacy, supermarket or health food store.

It will be helpful if you bring a list of all your medicines and reason for taking them, if you have one.

Let us know if you have had any allergies or unexpected reactions to any medicines or food in the past.

Feel free to ask us any questions about the medicines you are receiving especially if you are not familiar with them.


You should expect that we regularly check your identification band so we provide the right care and treatment.

Check you are wearing an identification band on your wrist and that the information on the band is correct.

Staff members will ask you to state your identity (full name, date of birth) prior to administering treatment.

All staff should be wearing an identification badge.  If you are not sure who someone is or what their role is, please feel free to ask them.

Information sharing/handover

Information about your condition is important to share with other staff so they can safely take care of you.

We want to involve you and your family in your care and treatment plan, so please raise any issues/ask our staff any questions.

Expect that we will let your nominated General Practitioner/ Clinic know about your stay at LRH.

Blood safety

Expect staff to ask you to confirm your identity prior to taking a blood sample or administering a blood product.

You should receive written and verbal information about blood products prior to giving consent to receiving a transfusion

Helping you stay on your feet

Falling over is the leading cause of injury in hospital.

Check you can reach your nurse call buzzer when you need help, and wait for the nurse to arrive.

Make sure you know where the toilet is and at night turn the light on so you can see clearly.

Try to avoid walking in socks - supportive non-slip shoes are best.

If you use a frame/walking stick at home, ask someone to bring it in for you.

Staff will talk with you about sitting out of bed, walking and exercising.

These are important activities to keep your muscles and joints working, and help stop you developing clots in your legs called Deep Vein Thromboses.

Changes in your health condition

Staff will monitor your temperature, heart rate, breathing, blood pressure and level of pain. Staff are trained in noticing changes but you and your family can help by letting us know if you don’t feel well or there has been a change in your condition. Follow the R.E.A.C.H process.

You or your family/friend may RECOGNISE a worrying change  in your condition.

If you or your family/friend  recognise a change, ENGAGE with the nurse that is looking after you  and explain the concerns. 

If you or your family's/friend's concern is not responded to, and your condition is getting worse, ACT.

Ask to speak to the nurse in charge and request a ‘clinical review’. This should occur within 30 minutes.

If you or your family/friend are still concerned CALL the Critical Care liaison nurse from your bedside phone on 38460 and request an emergency response.

HELP will be on its way.

Prevent Pressure Injury

Pressure injuries (also known as bedsores) can develop most commonly on heels and tail bones of people in hospital. This is because you tend to spend more time lying in bed or sitting in a chair when you are unwell.

Try to change your sitting and lying position as much as possible or ask the staff to help you.

If you feel sore anywhere, try to avoid lying on that same area and tell your nurse.

Try to keep your skin as clean and dry as possible and let your nurse know if you need any help.

Try to eat regular meals and snacks as nutrition is important for your skin. If you prefer an alternative to the menu, just ask.




Our tax time appeal for mums-to-be

Help us bring the next generation of Gippslanders into the world safely. Support our appeal to purchase a new ultrasound machine.

The latest ultrasound equipment will provide our obstetricians and midwives with superior imaging quality of an unborn baby to monitor their growth and health. If we can pick up on changes in a baby's development, we may be in a better position to prevent complications during birth.

Click on the Make A Donation link or contact LRH Fundraising on 5173 8577. 

Latrobe Regional Hospital

Better health services close to home

Quick Contact Details

For Emergencies Call: 000
Ambulance / Fire / Police

General enquiries
For general enquiries to Latrobe Regional Hospital
Telephone: 03 5173 8000 - Fax: 03 5173 8444

Feedback about our service
Read about our feedback process. You can download a feedback form here or tell us what you think about our service by filling in an online form

Emergency Department
For calls to Latrobe Regional Hospital’s 
Emergency Department Telephone: 03 5173 8222
For emergency assistance telephone 000

Mental Health Triage
Single point of entry for referral to Latrobe Regional Hospital
Mental Health Service Telephone: 1300 363 322
For emergency assistance telephone 000. Learn more

10 Village Avenue, Traralgon West, Victoria, 3844
PO Box 424, Traralgon, Victoria,3844
ABN: 18 128 843 652

Alternative contact information


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