Latrobe Regional Hospital

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Health Direct video call



Let's run through how the video call works before you begin.

See the START VIDEO CALL button below the picture?

When you press the button, you will be asked to test your connection.

Then you will be asked to enter your name, date of birth and phone number.

Finally, you will arrive at a waiting area.

The person you are having an appointment with will see your name and join your call.

Ready to go?

Click on the START VIDEO CALL button




What is a Health Direct Video Call?

This is a secure platform that enables LRH Mental Health Services to offer consultations and services to consumers in their own home or another place to reduce the risk of transmission of coronavirus (COVID-19) and to reduce travel times and costs for you, your family or support person.

What do I need to access Health Direct Video Call?

All you need is a device like a smartphone, tablet or computer and a good internet connection. When you first enter the Video Call platform it will perform a test to ensure you have a good connection. 

How much internet data will I use?

A video consultation uses less than half the data you would use to watch a video online, such as YouTube. Connect to your Wi-Fi network if you have one at home or work to avoid using your mobile data allowance. 

How much does a video call cost?

The video call is free - except for your internet use.

Something not working?

If you are having problems connecting to the platform, click here for troubleshooting information







Welcome to The Wear House

What if you were brought to hospital in an emergency without your belongings or a change of clothes? It's a scenario many of our patients experience and it could happen to you or anyone you know or love. LRH is setting up a facility called The Wear House stocking basic new clothes for people in our care. We need your help to ensure The Wear House has an ongoing role to play at our hospital. Click on the Make A Donation link or contact LRH Fundraising on 5173 8577. Thank you for your kindness!

Latrobe Regional Hospital

It's your hospital

Quick Contact Details

For Emergencies Call: 000
Ambulance / Fire / Police

General enquiries
For general enquiries to Latrobe Regional Hospital
Telephone: 03 5173 8000 - Fax: 03 5173 8444

Feedback about our service
Read about the many ways to provide feedback to our service or share your experience of our health service by downloading a feedback form here

Emergency Department
For calls to Latrobe Regional Hospital’s 
Emergency Department Telephone: 03 5173 8222
For emergency assistance telephone 000

Mental Health Triage
Single point of entry for referral to Latrobe Regional Hospital
Mental Health Service Telephone: 1300 363 322
For emergency assistance telephone 000. Learn more

10 Village Avenue, Traralgon West, Victoria, 3844
PO Box 424, Traralgon, Victoria,3844
ABN: 18 128 843 652

Alternative contact information


Department of Health and Human Services

The Department of Health and Human Services brings together the former Department of Health, Department of Human Services and Sport and Recreation Victoria to support and enhance the wellbeing of all Victorians.

Health Channel

Information on the Better Health Channel is provided to help you stay healthy or understand and manage your health and medical condition.

Latrobe Regional Hospital is located on the traditional land of the Gunaikurnai people. We pay our respect to the land this organisation stands on today. We bestow the same courtesy to all other First Peoples, past and present, who now reside in this region.

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