We are required by law (Health Records Act 2001) to protect personal and confidential information such as information relating to your health and other personal details.
We will only collect health and personal information that is necessary for us to assess and treat your health condition. We will always try to collect health and personal information in a fair, lawful and non-intrusive way. Wherever possible, we will collect information directly from you rather than from third parties.
Generally, we collect and use health and personal information for provision of care and treatment to you for your health condition and for purposes directly related to this. For example, if you are admitted for inpatient medical treatment, your mental health file (if any) will be shared with the treating team and if you are admitted for inpatient mental health, your medical file (if any) will be shared with your treating team. We are required to inform you of the circumstances in which we might disclose information other than for this primary purpose.
Aside from where the law specifically allows us to use or disclose information, we will not use or disclose such information for unrelated purposes without your consent.
We may disclose your health and personal information to:
- other health care providers, including your GP, for the purpose of providing further treatment to you
- a pastoral carer who may visit you, where you have provided details of your religion
- a representative of a veterans organisation where you are a veteran
- an agency for the purposes of determining your feedback and satisfaction.
Disclosure for research purposes We may disclose unidentifiable information about you for research purposes.
Disclosure for quality improvement purposes We may disclose your health and personal information for internal quality improvement purposes and to external agencies for the purpose of accreditation of LRH.
Disclosure on Consumer Management Interface If you are a registered mental health consumer, your health and personal information will be entered on the Consumer Management Interface (CMI), which is a state-wide data base accessible to authorised staff of designated Mental Health Services. here are strict guidelines for staff accessing CMI.
Disclosure to the Department of Health (Vic) and Department of Social Services (Commonwealth) We are required to disclose information to the Department of Health and for aged residents to the Department of Social Services. Both departments are subject to privacy laws the same as or similar to the laws which apply to Latrobe Regional Hospital.
Disclosure under other laws We also are required or permitted to disclose information under the Firearms Act, Road Safety Act, Marine Act, Public Health and Wellbeing Act, Cancer Act, Births Deaths and Marriages Registration Act, Commission for Children and Young Persons Act, Mental Health Act, Cemeteries and Crematoria Act, Coroners Act, Children, Youth and Families Act and the Health Services Act. We may be required to provide information to the police under a search warrant or to a court on receipt of a subpoena.
You are entitled to refuse certain disclosures The information set out above is to inform you as how and to whom we may disclose information about you. Other than where we are required to disclose information you may indicate that you do not consent to such a disclosure.
You are required to complete the ‘Consent/Refusal to the use and disclosure of information’ for each admission. If you are an aged care resident, you are required to complete the ‘Consent/Refusal to the use and disclosure of information’ attached to the Resident’s Agreement.
We have a fundraising arm which might contact you for fundraising purposes or activities. You may receive information from the fundraising department unless you expressly refuse.
Data quality, security and retention We take all reasonable steps to ensure all current information is accurate, complete and up to date and to protect your information from unauthorised access, improper use, disclosure, unlawful destruction or accidental loss.